Purchasing and Payment Process

I am ready to purchase—how do I establish an account?

If you are a member of HealthTrust® or Vizient®, you can submit your purchase order via fax or email. You can also contact us by phone to establish your account. For all others, please email us at info@clinicalchoice.com to request a new account setup. One of our customer service reps will work with you to establish your account and review the pricing.

Phone: 877.572.9985
Fax: 877.572.9986

How do I know what my pricing is?

If you are a member of HealthTrust® or Vizient®, your pricing will be in your contracted vendor database. For all others, we will provide you with the pricing details when you contact us.

Do you offer terms?

In general, we can offer payment terms to most of our customers, with some exceptions. If you are a member of HealthTrust® or Vizient®, payment terms are available via the group purchasing contract. For other customers, you may be asked to complete a credit application before your account can be established. If we are unable to offer terms at the time your account is established, we will explain why. For accounts without terms, payment will be required before shipping.

How do I submit an order?

You can submit orders via fax, email, or phone. You can also submit your order via the contact form on our website.

Phone: 877.572.9985
Fax: 877.572.9986
Email: orders@clinicalchoice.com

I am interested, but I am not ready to purchase. What do I do?

You can email us for more information at info@clinicalchoice.com or contact one of our customer service specialists at 877.572.9985.

How do I get a copy of your IRS form W-9?

Here is a link to our current IRS W-9 form with our remit-to address. You can also send a message to info@clinicalchoice.com to request a copy via email.

Do you charge sales tax?

Clinical Choice collects the appropriate tax in your state or territory. When you establish an account, we will first inquire and determine your tax status. If you are tax-exempt and have a tax-exempt certificate, you will be required to send us a copy of the certificate before we proceed with the shipping of your first order.

If Clinical Choice has not met the established thresholds for collecting the appropriate tax in your state or territory, it is your responsibility to remit the proper amount to your state and local collection authorities based on your local laws.

What forms of payment do you accept?

We accept most forms of payment, including credit cards. We do not accept payments in cash or digital currency.

I am interested in becoming a dealer of your products. What should I do?

Thank you for your interest. Give us a call at 877.572.9985 or send an email to info@clinicalchoice.com so we can get to know you better.

Do you sell your products outside of the United States?

Yes. We sell our products worldwide and have established dealer relationships in Europe, Australia, New Zealand, Canada, South Korea, and Great Britain

Do you charge for shipping?

Check out our shipping and returns section here to learn more about shipping charges.

Do you need help?

If you cannot find the answer to your question in our Help page, please send us a message. We will be happy to assist you.