FAQ

Does the OEM manufacture your compatible filters?

No. Clinical Choice compatible filters are Clinical Choice branded products. They are not manufactured by the OEM.

Do you manufacture your filters?

Clinical Choice compatible filters are private-labeled products sold under the Clinical Choice brand. We work with established manufacturers of water filtration products, including suppliers that serve healthcare-related markets. Our filter suppliers operate under ISO 9000 or higher quality management systems, and applicable bacteria-retentive filters are supplied with documentation such as certificates of construction and conformance.

What is your quality guarantee for the filters?

Clinical Choice compatible filters are designed and evaluated for reliable fit, function, and performance with the applicable AER systems. Our bacteria-retentive filters are lot controlled to support traceability of materials and manufacturing records. Where applicable, filters are supported by testing and documentation related to bacteria retention, filter media, flow rate characteristics, and construction.

If a product concern is identified, our lot-control process allows us to review affected products and take appropriate action. When purchasing compatible filters from Clinical Choice, customers can expect dependable, integrity-tested products designed to provide strong value compared to OEM filter options.

Does the OEM endorse your filter products?

No. Clinical Choice is not affiliated with the original equipment manufacturers of the AER systems for which we offer compatible filters. The OEMs have not approved, endorsed, or manufactured Clinical Choice compatible filters. OEM names are used for identification and compatibility reference purposes only.

Will using your compatible filters void my warranty?

We are not aware of any reports that the use of Clinical Choice compatible filters has voided an AER manufacturer’s warranty. However, warranty terms are established by the OEM, and customers should review their equipment warranty or consult the OEM if they have specific warranty questions.

Clinical Choice is not affiliated with, endorsed by, or approved by the OEMs referenced on this site. OEM names and model numbers are provided for identification and compatibility reference purposes only.

Do you offer filter trials?

Yes. With pre-approval, Clinical Choice may provide certain filter products at no charge for facility trial and evaluation. To request a trial, please complete our sample request form, and a member of our team will follow up with you.

https://clinicalchoice.com/request-sample/

How much do your filters cost?

Clinical Choice compatible filters typically provide savings of 30–50% compared to OEM filter pricing. Clinical Choice is a contracted vendor with HealthTrust®, and contracted pricing may be available to members of those group purchasing organizations. We also offer additional pricing options for customers outside those contracts. Our customer service team can help identify the applicable pricing for your facility.