Customer Service

What is the best way to contact you?

We can be reached via phone: 877.572.9985 or via email:

If you are an international customer, our number is +1 336-841-0919. You can also submit your questions through our website.

What are your customer service hours?

We are available to take your call from 8:00 a.m. to 5:00 p.m., Monday through Friday, Eastern Standard Time. You can also send an email to detailing your questions or concerns.

I have an emergency and need to speak with someone. What do I do?

If it is a life-threatening emergency, please contact 911 or your local emergency service. For after-hours questions or issues, please contact us at 213.534.7135 and your call will be routed to the appropriate person.

Do you have account executives in my area?

Yes, we have teams of account and sales representatives that cover most of the United States. If you would like one of our team members to visit your facility or would like to schedule a virtual meeting, please contact us at 877.572.9985.

You may also send an email to

Do you need help?

If you cannot find the answer to your question in our Help page, please send us a message. We will be happy to assist you.